all you need to know
for your holiday at Berghotel Zum Zirm
Everything on local taxes, arrival and departure, payment methods, pets and anything else you need to know before you set off.
Summarised in one place, so that you can access all relevant information quickly and conveniently.
WIFI
Free Wi-Fi access throughout the hotel.
arrival and departure
On your day of arrival, your room will be ready from 2pm. On your day of departure, please vacate the room by 10am.
If you plan to arrive after 7pm, please notify us in a timely manner so that we can arrange dinner for you.
Local taxes
The local tax of €2.10 per person per day (from the age of 14) will be paid upon departure, separately to the rest of the bill in cash.
rittencard
You will receive the RittenCard upon arrival. It is valid from your day of arrival up to and including your day of departure.
parking
You can park your vehicle for free in the public car park by the hotel. We charge €5 per day per car for covered parking spaces (limited number).
deposit
Reservations are only valid once written confirmation has been received.
Once you have made a booking, please transfer a deposit of €300 per room to Raiffeisenkasse Ritten, Lang Lorenz
IBAN IT 53 T 08187 58740 000001020250 S.W.I.F.T. Code CCRT IT 2T RIT
accepted payment methods
We prefer cash but also accept Bancomat and the following credit cards: Visa, Maestro and Mastercard.
cancellation
Sometimes, before you set off on your trip, things can go wrong.
If you are delayed in arriving for your booked hotel stay, don’t arrive at all or cancel in advance, cancellation fees may be charged. To cover your back in case these kinds of fees are incurred, we recommend taking out a travel cancellation insurance policy.
non-smoking rooms
All rooms in our hotel are non-smoking rooms. Smoking is allowed on the balcony and on the outdoor terrace.
pets
You are welcome to bring your dog upon consultation with us. We charge €15 for small dogs and €20 for big dogs (food not included).
Your four-legged friend will not be allowed into the dining room, lounge or spa (you will be charged separately for any damages or special cleaning upon departure). Please note that your pets will not be allowed in certain room categories.
single supplement
The mansard double room and standard double rooms are available for single occupancy. This does, however, incur a surcharge of €10 a day.
multi-bed rooms
Are you in a group of 4+ people? We are happy to accomodate you in a larger room with extra beds.
online booking
No rooms available online? Contact us directly. There is often something available at short notice...
