© 2024 ZIRM KG - des Lang Lorenz
© ZIRM KG - des Lang Lorenz

all you need to know

for your holiday at Berghotel Zum Zirm

Everything on local taxes, arrival and departure, payment methods, pets and anything else you need to know before you set off.
Summarised in one place, so that you can access all relevant information quickly and conveniently.


Free Wi-Fi access throughout the hotel. 


Arrival Day - Your room will be ready from 2 pm. If you arrive early, we will be happy to give you the free Ritten Card so that you can explore the Renon in the meantime. If you plan to arrive after 7 pm. please notify us in a timely manner so that we can arrange dinner for you.


On the day of departure, please vacate the room by 10am.


A tourist tax of € 3 per person (aged 14 and over) per day is added to the price and must be paid on site.

ritten card

You will receive the free RittenCard upon arrival. It is valid from your day of arrival up to and including your day of departure.


You can park your vehicle for free in the public car park by the hotel. We charge € 5 per day / per car for covered parking spaces ( limited number ).


Your reservation becomes binding only upon receiving our written confirmation. Upon successful booking, we kindly request a deposit of 30% of the total amount via bank transfer or online transfer to secure your stay.

Bank details:  Raiffeisenkasse Ritten, Lang Lorenz

IBAN IT 53 T 08187 58740 000001020250       S.W.I.F.T. Code CCRT IT 2T RIT

accepted payment methods

We prefer cash but also accept Bancomat and the following credit cards: Visa, Maestro and Mastercard.


Sometimes, before you set off on your trip, things can go wrong.
If you are delayed in arriving for your booked hotel stay, don’t arrive at all or cancel in advance, cancellation fees may be charged. To cover your back in case these kinds of fees are incurred, we recommend taking out a travel cancellation insurance policy.

non-smoking rooms

All rooms in our hotel are non-smoking rooms. Smoking is allowed on the balcony and on the outdoor terrace.

Desired room 

We are happy to consider and fulfill your wishes. Unfortunately, it is not always possible for us to promise you the floor, location and room number within a specific room category.


Well-behaved four-legged friends are very welcome! However, they are not allowed in every room type. We therefore ask you to inform us about this when making your request, as we keep some room types free for allergy sufferers. Dogs are not allowed in the wellness area - sauna - sunbathing lawn in wellness area and restaurant.

Due to the special cleaning work we charge per day for your pet without food :

  • Dogs small breed                                       3-5 kg                   € 15           daily cost
  • Dogs medium-large breed                     5-30 kg                   € 20           daily cost

Should your room require additional cleaning, should objects or furniture be damaged, this may result in an additional fee and / or the cost of the damage incurred will be charged. When arriving with a dog without prior notice, the booking may be canceled, should there be no more rooms available where animals are allowed.We ask for your understanding!

single supplement

The mansard double room are available for single occupancy. This does, however, incur a surcharge of  € 40 a day.

multi-bed rooms

Are you in a group of 4+ people? We are happy to accomodate you in a larger room with extra beds.

online booking

No rooms available online? Contact us directly. There is often something available at short notice...