© 2019 ZIRM KG - des Lang Lorenz
© ZIRM KG - des Lang Lorenz
© ZIRM KG - des Lang Lorenz

Terms of service

Cancellation policy


If you take out our travel cancellation insurance policy:

You can cancel for free up to 8 weeks before arrival.
We charge 50% of the booked hotel price between 4 and 8 weeks prior to arrival.
We charge 90% of the booked hotel price between 1 and 4 weeks prior to arrival.
In the event of cancellation 1 week before arrival, and in case of late and early departure, we charge 100% of the booked hotel price.

Furthermore, the general terms and conditions of the Italian hospitality industry apply.

There is no right of withdrawal within the meaning of the Italian Consumer Code (Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005).
We do, however, permit the following cancellation conditions. 

Room cancellations are only valid in writing.


Travel cancellation insurance


What if something comes up after you book? Whether you cannot even make it to your holiday or have to travel back earlier – protect yourself and take out our cancellation insurance https://www.zumzirm.com/en/reiseversicherung.php