You await a lot of space and freedom

With full passion we do our best every day to offer you an all-around safe and carefree vacation at the Berghotel zum Zirm sourrounded by nature. Your hosts Family Lang with all employees

Safe vacation in Southtyrol :

Current information for your vacation in South Tyrol you will always find HERE

Fast Check-in upon request

• Send us a copy of the identity card in advance, as well as the data (name/last name/date of birth/place of birth) of all persons traveling with you and we prepare in advance all the documents for quick check-in.

Hygiene & Saftey Measures

• The health of our guests and employees is our first priority. 
• regulations, we also follow comprehensive hygiene standards in all areas of our hotel:
• Sufficient certified disinfection dispensers are available in the hotel.
• Our employees are trained according to the COVID-19 guidelines
• Public areas are cleaned and disinfected several times a day - which increases our
  already high hygiene and cleanliness standards.
• intensifying our high standards of hygiene and cleanliness.

Breakfast & Dinner

• Plenty of space and freedom for pleasant moments of pleasure guaranteed with us.
• In our restaurant, as well as on our sun terrace, the minimum distance is guaranteed.
• For the duration of your stay we will always keep your personal table at your disposal.
• Our rich breakfast buffet in the morning, as well as the salad-vegetable buffet in the evening are accessible.

Wellness Area / Sauna

Let go, enjoy, let your soul dangle -Relaxing in our wellness area are still possible. Our 3 saunas ( stone pine - Finnish sauna, bio sauna as well as the aroma - steam bath), as well as the outdoor whirlpool are open daily for you.

Cleaning throughout the hotel & in the rooms

• For cleaning are used professional cleaning - disinfectants, which have antibacterial and antiviral effect.
• Fresh cleaning utensils are used for each room ( new cleaning cloths each time, fresh cleaning water...)
• During the room cleaning, the rooms are thoroughly aired with fresh mountain air
• All the room cleaning is subjected to an environmentally friendly washing process by our hotel laundry.
• The bathrobes are washed at a temperature of 90°.
• On request, for the sake of nature, daily room cleaning can be cancelled.
• Regular disinfection of the common areas, as well as the & critical points (door handles, benches, railings...) with professional antibacterial detergents.

CANCELLATION CONDITIONS 

Money-back guarantee

In the event of a border or hotel closure or a Lockdown, you can also cancel free of charge at short notice or rebook for another period. The deposit ( € 300 / per room ) will stay at the hotel and will be used for your next holiday.  Of course, you can inform us of the new desired date after months. 

• In case of remittance, we ask for your bank account details  ( Iban and Bic )
• If you have any questions or doubts about your holiday, please contact us directly.

Should you have to cancel your holiday at our hotel for any other reason, our regular cancellation conditions apply :

• With a cancellation between 7days before arrival and the day of the arrival 100% of the agreed travel price are calculated.
• With a cancellation between 30 days before arrival and 7 days before arrival 90% of the agreed travel price are calculated.
• With a cancellation between 60 days before arrival and 30 days before arrival 50% of the agreed travel price are calculated.
• The reservation can be cancelled to 60 days before arrival free of change.
• Room cancellations are only valid in writing and confirmed! 

Cancellation insurance :

From experience we know that despite all the joy of the booked holiday at short notice something can always come between. In order to save you and us costs and hassle, we recommend that you take out our cancellation insurance:  As a precaution for cancellation, early departure and mountain rescue (including helicopter rescue), we recommend the travel cancellation protection, which you can easily conclude HERE

• Despite the pandemic status, our European Travel Insurance has insurance cover for illness with Covid-19 from 29.5.2020!   Details about this accommodation can be found  HERE

For other questions or uncertainties, you can always contact us personally by Email - We will be happy to help you ! 

* This page will be updated regularly. The information provided here may occasionally and temporarily differ from the latest regulations.  Current status: 05.11.2022